lockedvault

LOCKEDVAULT SUPPORT

How can we help?

We're here to help with questions about your LockedVault account, subscription, billing and services.

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Account Help Access and account questions
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Billing Support Charges, payments and refunds
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Subscription Help Manage or cancel your subscription
WE'RE HERE TO HELP

Contact Customer Support

Need help with your account, billing, subscription, cancellation or refund? Contact our Customer Support team directly.

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EMAIL SUPPORT help@lockedvault.com Send our support team an email
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PHONE SUPPORT 1-866-414-5614 Speak directly with Customer Support
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SUPPORT TICKET Submit a Ticket Send your request directly to our support team
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Help Center

Frequently Asked Questions

Find answers to the questions we receive most often.

What is LockedVault?
LockedVault provides digital security and privacy tools designed to help protect your personal information, devices and online activity.
How do I access my LockedVault account?
Sign in using the email address associated with your LockedVault account. If you're having trouble accessing your account, our Customer Support team can help.
Why do I see a charge from LockedVault?
A LockedVault charge may be associated with a subscription purchased using your email address or payment method. If you don't recognize a charge, please contact Customer Support so we can help locate and review the account.
How do I cancel my subscription?
If you would like to cancel your LockedVault subscription, please contact our Customer Support team. Our team can assist with your cancellation request and provide confirmation once it has been processed.
Will I continue to be charged after cancelling?
Once your subscription has been successfully cancelled, future recurring subscription charges will stop.
Can I request a refund?
If you have a question about a recent payment or would like to request a refund, please contact our Customer Support team. We can review the transaction and your request.
I don't recognize my subscription. What should I do?
Contact our Customer Support team and provide the email address you may have used when signing up. We can help locate your subscription, review the charge and assist with your account.
How can I contact Customer Support?
You can email us at help@lockedvault.com, call 1-866-414-5614, or submit a support ticket directly through this Help Center. A member of our Customer Support team will assist you.